Privacy Policy
Last updated: May 2026
This Privacy Policy describes how Sollvra (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
Personal Information
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Send promotional emails (only if you opt in)
3. Payment Security
Payments are processed securely through trusted third-party payment providers.
We do not store full credit card information on our servers.
4. Sharing Your Information
We may share limited information with trusted third parties such as:
- Payment processors
- Shipping carriers
- Marketing and analytics providers
We do not sell or rent your personal information to third parties.
5. Cookies
Our website uses cookies to improve browsing experience, analyze website traffic, and personalize content.
You may disable cookies through your browser settings, although some website features may not function properly.
6. Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Provide support
- Meet legal or regulatory requirements
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
8. Third-Party Services
Our website may contain links or integrations with third-party services.
We are not responsible for the privacy practices or content of third-party websites.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting on this page.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Support: support@sollvra.com
Business Inquiries: info@sollvra.com
Business Hours: Monday – Friday